WanderWay
WanderWay Support
Find answers for trip planning, nearby tourist sites, offline content, turn-by-turn navigation, and the new features in WanderWay 2.6.
Email supportTap Kids on the map, or turn on Kids Mode in Settings. The map and lists show places kids love, like playgrounds, animals, splash pads, caves, trains and ice cream, and hide memorials, cemeteries and military history. Stories get short and simple. CarPlay’s lists and map follow along. Kids Mode is part of WanderWay Unlock.
Turn on Kids Mode, then open Curated Routes. WanderWay plans a loop or a drive to a destination with kid stops, and drives of an hour or more get a restroom break about halfway. Not quite right? Tap Different Loop. In CarPlay, the Curated Drives under Go become Family Drives.
After about 90 minutes of driving, WanderWay offers the next restroom along your route as a stop you add with one tap, in CarPlay or while WanderWay is on screen. It’s on in Kids Mode. To get it on every drive, turn on Suggest Restroom Stops in Settings.
Natural voices are English only and need an iPhone with 6 GB of memory or more. They download once over Wi-Fi (about 186 MB), and Automatic uses one when they’re ready. Until then, your iPhone voice speaks. Pick a voice in Settings and tap Play Sample to hear it; Delete Natural Voices frees the space. If your iPhone gets hot on a drive, WanderWay finishes the drive in your iPhone voice.
In Settings, tap Download an Area and frame part of the map to keep its sights, descriptions, photos and stories. On cellular data, WanderWay shows the size first, with or without photos. Settings › Downloads lists each download with its size. The map itself and new routes still need a connection.
During guidance, or while WanderWay narrates a drive without a route, tap the Mute Voice Guidance button on the map to mute or unmute the voice. Settings keeps its gear button.
Open iPhone Settings → Privacy & Security → Location Services → WanderWay. Choose While Using the App. For guidance while the screen is locked, allow Always when prompted.
Route calculation, traffic, rerouting, and map imagery require a network connection. Check your connection, then reopen the route.
Check the voice-guidance setting in WanderWay, raise the media volume, and confirm that audio is not being routed to an unexpected Bluetooth device.
Try a wider search distance (up to 40 miles or 60 km) or adjust category filters. Tourist information comes from community-maintained sources and coverage varies by area.
Create a route first, then prepare tourist content in Settings, or use Download an Area to keep a part of the map. Saved tourist content can work with limited connectivity, but maps and routing may still need internet access.
Open the place details and choose Report incorrect information. Reports may include the place name, category, coordinates, source identifier, reason, and any details you enter.
Open Curated Routes, choose a duration and sightseeing priorities, then generate and review a loop. Highway avoidance is a preference; routes depend on available roads and places.
Open the category filter in Nearby. Use Hide All, then select a category such as Museum or Park & Garden. Increase the radius if there are no results. Drive-By Sights Only selects categories suited to roadside sightseeing.
On iPhone, press and hold anywhere on the map to drop a pin. Tap Search Here to list tourist sites within your chosen radius around the pin, use the directions button to route there, or close the pin to return to your surroundings. Pins are not available during active navigation.
Enable Show EV Charging in Settings, then select EV Charging in Nearby categories. Listings do not provide live availability, charging speed guarantees, or reservations.
After ending a drive, review its distance, duration, and narrated discoveries. Save favorite places or share the text summary. A souvenir is not a permanent trip-history archive.
Still need help?
Include your iPhone model, iOS version, what you expected, and what happened. Please do not send a diagnostic report unless you are comfortable sharing its route locations.
Always follow posted signs, road conditions, and local laws. Do not interact with WanderWay while driving. Map and route information may be incomplete or inaccurate.